The CSR Strategy of L’Oréal, by Alexandra Palt, Director CSR & Sustainability


Alexandra Palt, Director CSR & Sustainability

Shared development

Innovation

Innovation

Consumption

Consumption

Production

Production

Innovating

Sustainably

Innovation

80%

of our plant-
based raw
materials

have been the subject of action plans
with our suppliers in order to ensure
sustainable sourcing

55%

of our shea butter suplies
come from fair trade sources

100%

of our palm oil supplies
are certified sustainable

Biodegradability

85%

for our
shower gels

88%

for our
shampoos

Producing

Sustainably

Production

Increasing

of the production of

17,7%

4,453.1

2005

5,062.8

2010

5,241

2012

2005

2012

-38.8%
Production

emitted between
2005 and 2012,
a reduction of:

92,102 tons

-22.8%

water consumed per finished
product between 2005 and 2012

-23.9%

transportable waste
including returnable
packaging per finished
product between
2005 and 2012

Consuming

Sustainably

Consumption

1,200,000

consumers cases handled

Participation

in multi-stakeholder (NGOs, consumer
goods brands, retallers...) forums
to think about the main challenges
of responsible consumption

Participation

in studies

  • A guide to sustainable
    consumption in China
  • "Re: Thinking Consumption"
    study in the United States